Returns and refunds
- Returned Packages: If I receive a package back I am happy to re-send the package, charging the customer a new shipping fee(this will be the actual shipping fee it costs to send your order, not the flat shipping fee you paid when shopping in my shop). If you wish to get a refund instead, be aware that refunds are made of the original cost minus the shipping fee and a 15.00 euro fee for handling and re-stocking the order.
- Order Cancellations: Your order can be canceled only up to 24 hours after purchasing, via email. I do not accept cancellations after 48 hours of the purchase. Please cancel your order 24 hours after ordering by email: [email protected]
- Please shop mindfully. Due to how small business I am and how delicate the art is, I am not able to accept returns or exchanges at this moment.